Sustainable Operations

Creating a Sustainable Business

We believe success isn’t just measured in dollars and cents; it’s also measured in the footprint we leave on the world around us. That’s why PROS continues to initiate sustainable activities that make a positive impact on the people and the environment around us.

Thinking Green

Thinking Green is a global, employee-driven group that promotes the sharing and implementation of ideas for maintaining an environmentally sustainable workplace. This group launched the PROS Bottled Water Reduction campaign in which our people pledge to reduce their bottled water consumption in exchange for a PROS reusable water bottle.

All PROS office-wide recycling efforts vary by location but include such items as paper, plastic, glass, and aluminum, as well as common office consumables like batteries, toner, and light bulbs. Additionally, documents placed in shredding bins are securely destroyed and then recycled and reproduced into new paper products.

“In a time when inclusion and diversity are corporate buzzwords, PROS leadership truly understands the importance of representation.”
Marcela Pasten

Senior Marketing Events Manager, UNIDOS ERG Co-President and Founder

PROS headquarters in Houston, TX has earned both LEED Silver and Energy Star certifications.

Sustainable Data Centers Worldwide

The PROS Platform is is delivered globally under a Software-as-a-Service model. Our innovative cloud services use strategically positioned data centers within the Global Microsoft Azure network, deployed in primary and secondary pairs for backup and failover. These data centers operate using at least 50% green energy sources and are 100% carbon neutral.

Securing Our Digital World

We’re serious about data and the power it has to help companies transform. When an organization partners with us, we honor their trust by maintaining rigorous processes, tools and certifications to safeguard their most sensitive information.

Information Security Program

Our Information Security Program includes comprehensive security policies, regular testing and audits, security awareness training for all employees and contractors, and state-of-the art network protections.

We regularly test key controls, systems, and procedures to validate their effectiveness in addressing threats and risks. Frequent internal audits, annual independent third-party audits, and risk assessments also help us continuously monitor the threat landscape.

Data Privacy and Handling

PROS is General Data Protection Regulations (GDPR) compliant, with full adherence to the most rigorous set of international regulations. We’ve built our solutions on secure platforms, maintained by experts in security and trust.

Rigorous physical, electronic, and managerial procedures help prevent unauthorized access and maintain data accuracy, while secure networks protect valuable customer data.

Crisis Management and Business Continuity Planning

PROS has documented and tested its Crisis Response, Disaster Recovery, and Business Continuity Plans to ensure that data and privacy protections are not compromised or interrupted during a disaster, or unexpected event.

Data Security Certifications

PROS has documented and tested its Crisis Response, Disaster Recovery, and Business Continuity Plans to ensure that data and privacy protections are not compromised or interrupted during a disaster, or unexpected event.

Ethical AI Practices

Our AI engineers and data scientists use established processes and practices to ensure the AI we develop is ethically acceptable, transparent, and trusted.

“Our standard AI algorithms are focused on leveraging business level attributes that are not targeted at individual, personal attributes that can lead to biases, for example, gender, age, race, etc.”
Michael Wu Chief AI Strategist

Code of Business Conduct and Ethics & Corporate Governance at PROS

At PROS, we believe that diversity and inclusion are key to driving innovation, which is why we’re proud that 44% of our board of directors is composed of women and leaders with multi-cultural backgrounds.

We also value integrity and have established a Code of Business Conduct and Ethics that applies to all internal and external partners. This code is designed to comply with the law and provide guidance for maintaining the highest standards of ethical conduct.

To ensure the necessary practices are in place, our board has adopted formal Corporate Governance Guidelines, designed to review and evaluate business operations, make decisions that are independent of management, and align the interests of directors, management, and shareholders.

Global Supply Chain Practices

We value partnerships with companies that prioritize the safety and dignity of all individuals; therefore, we expect our suppliers to share and embrace our commitment to integrity by upholding the values and principles outlined in our Code of Business Conduct and Ethics.

We are also committed to encouraging and promoting buyers across the company to consider diverse and small businesses whenever possible.